Privacy Policy

Your Privacy, Our Priority

At Space Cake, we take the protection of your personal data very seriously. This policy explains what information we collect, for what purposes, how it is used, stored, protected… and what your rights are.

Who We Are

The website www.spacecake.co is operated by THC Labs S.R.O., a company incorporated under Czech law (IČO: 23335882), with its registered office at Kaprova 42/14, 110 00 Prague 1, Czech Republic. 📩 Contact: contact@spacecake.co

What Data Do We Collect?

We only collect the data necessary to properly carry out our services. This may include:

Your first and last name
Your email address
Your shipping and billing addresses
Your phone number
Your order history
Your IP address and browsing data (via cookies)
Payment information (processed only by secure providers)

🛑 We never store your banking details directly.

Why Do We Collect This Data?

Your data is processed only for legitimate purposes:

Processing and shipping your orders
Creating and managing your customer account
Sending communications related to your purchases or, if you have consented, offers and newsletters
Improving your experience on the website
Website security and fraud prevention
Compliance with accounting and legal obligations

🤝 None of your data is ever sold to third parties. Never.

Who Has Access to Your Data?

Only authorized personnel within Space Cake and our trusted service providers have access to your data as part of their duties:

Website hosting provider
Carriers for delivery
Payment platforms
Analytics and customer service tools

All of these partners are committed to complying with European data protection standards.

Where Is Your Data Stored?

Your data is hosted on secure servers located in the European Union, in full compliance with GDPR. For UK customers, we also comply with UK GDPR requirements.

How Long Do We Keep Your Data?

Order data: 6 years (accounting and tax obligations)
Inactive customer accounts: 3 years after last activity
Cookies and browsing data: up to 13 months maximum

You may request the deletion of your data at any time, subject to our legal retention obligations.

And What About Cookies?

We use cookies to:

Ensure the proper functioning of the site
Facilitate navigation
Analyze traffic (Google Analytics)
Personalize your experience

You can manage your preferences at any time via the cookie banner or your browser settings. For more details, see our Cookie Policy.

Your Rights

As a Customer, you have all the rights provided by:

Regulation (EU) 2016/679 (GDPR)
UK GDPR (for UK residents)
Applicable local laws in your country of residence

Your rights include:

Right of access to your data
Right to rectification
Right to erasure (within legal limits)
Right to object or restrict processing
Right to data portability

For any request: contact@spacecake.co
We will respond within one month (and usually sooner).

Changes to This Policy

This policy may be updated at any time to reflect legal or technical developments. Last updated: July 21, 2025 We encourage you to review it regularly.